Return policy
Return policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us and receive a full refund (shipping costs, import duties and any other transport related costs excluded). Please see below for more information on our Return Policy.
This Return Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://www.travel-worldclass.com/terms-conditions/
Returns
All returns must be postmarked within fourteen (14) days of the received product date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return process
To return an item, please email customer service at sales@travel-worldclass.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
Travel WorldClass
Attn: Returns
RMA#
Postbus 122
5140 AC
Noord-Brabant, Waalwijk
Netherlands
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail you return.
Refunds
After receiving your return and inspection the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your refund return. Refunds may take 1-2 billing cycles to appear on your credit card statement or other payment method, depending on the payment provider.
Exceptions
The following items cannot be returned:
- eBooks
- Lingerie
- Jewellery
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Questions
If you have any questions concerning our return policy, please contact us at:
